Privacy Policy

Last Updated: September 2026

At timtim Taara, your trust matters to us. Just as we put thought and care into the pieces we bring to you, we believe your personal information deserves to be handled with care, transparency and respect.

This Privacy Policy explains how timtim taara collects, uses, stores and shares information when you visit our website, place an order, communicate with us or otherwise interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you browse our website, place an order, subscribe to our communications or contact us, we may collect information such as:

Your name
Email address
Mobile number
Billing and shipping address
Order and purchase details
Information you provide while communicating with us
Reviews, feedback or other information you voluntarily submit
Technical information such as your IP address, browser, device and website activity

We collect this information when you make a purchase, complete a form, create an account, subscribe to communications, contact us or otherwise interact with our website.

2. Our Website Platform – Wix

Our online store is hosted on the Wix.com platform, which provides us with the e-commerce infrastructure that allows us to showcase and sell our products online.

Information provided through our website may therefore be processed and stored through Wix's systems, databases and applications in accordance with Wix's applicable privacy and security practices.

3. Payments – Cashfree Payments

Online payments on the timtim taara website are processed through Cashfree Payments.

When you make a payment, certain personal, transactional and payment-related information may be collected and processed by Cashfree Payments for purposes including completing your transaction, providing payment-related services, preventing fraud and complying with applicable legal and regulatory obligations.

Payment information handled directly by Cashfree Payments is subject to Cashfree's own privacy and security practices.

timtim taara does not intentionally store your complete credit/debit card details, UPI PIN or online banking credentials on its own systems.

4. How We Use Your Information

We may use your information to:

Process, confirm and fulfil your orders
Arrange shipping and delivery
Provide order and delivery updates
Process applicable returns, exchanges and refunds
Respond to customer-service enquiries
Communicate with you regarding your purchases
Maintain and improve our website and shopping experience
Understand how customers interact with our website
Detect and prevent fraud or misuse
Maintain appropriate business and transaction records
Comply with applicable legal and regulatory obligations
Send promotional messages, new collection announcements and special offers where you have consented to receive them

We aim to collect and use only the information reasonably necessary for these purposes.

5. WhatsApp, Phone & Customer Communication

We may contact you regarding your order, payment, shipping, delivery, return, refund or customer-service request using the contact details you provide to us.

You can contact timtim Taara via:

WhatsApp / Customer Care: +91 8087314760
Email: hellotimtimtaara@gmail.com

If you have opted to receive promotional communications from us, we may occasionally send information about new collections, offers, launches and other timtim taara updates.

You may ask us to stop sending promotional communications at any time. This will not prevent us from contacting you when necessary in connection with an existing order, transaction or customer-service request.

Communications conducted through WhatsApp are also subject to WhatsApp's own privacy practices.

6. Cookies & Tracking Technologies

Our website is built using Wix and may use cookies and similar technologies to help the website function properly, maintain security, remember preferences, understand website performance and improve your shopping experience.

Certain third-party services or applications integrated with our website may also place cookies or use similar technologies.

Where applicable, you may be given the opportunity to accept, reject or manage non-essential cookies through the cookie preferences available on our website.

You may also manage cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the website.

7. When We Share Information

timtim Taara does not sell or rent your personal information.

We may share information with trusted service providers where reasonably necessary to operate our business and fulfil your orders. These may include:

Wix, our website and e-commerce platform
Razorpay, our payment gateway
Courier and logistics providers
Technology and website service providers
Analytics and marketing providers, where used
Customer communication service providers
Professional advisers where necessary

For example, your name, delivery address and contact number may need to be provided to a courier or logistics partner so that your order can be delivered to you.

We may also disclose information where required by applicable law, regulation, legal process or a lawful request from an authorised government or regulatory authority.

8. How We Protect Your Information

We take reasonable administrative, organisational and technical measures to protect the personal information entrusted to us.

Our website infrastructure and certain customer information are handled through Wix, while online payments are processed through Razorpay.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure. While we take reasonable precautions, absolute security cannot be guaranteed.

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required for legitimate business, accounting, taxation, fraud-prevention, dispute-resolution or legal purposes.

When personal information is no longer reasonably required, we may securely delete or anonymise it in accordance with applicable requirements.

10. Your Privacy Choices & Rights

Subject to applicable law, you may contact us if you wish to:

Ask what personal information we hold about you
Request correction or updating of inaccurate information
Request deletion of eligible personal information
Withdraw consent where processing is based on your consent
Stop receiving promotional communications
Raise a concern regarding how your personal information has been handled

Certain information may need to be retained even after a deletion request where retention is required or permitted by applicable law, including information relating to completed financial transactions, taxation, fraud prevention or legal obligations.

We may need to verify your identity before processing certain privacy-related requests.

For privacy-related requests, please contact us at hellotimtimtaara@gmail.com.

11. Children's Privacy

Our website is intended for a general audience and is not designed specifically to collect personal information from children.

If we become aware that personal information relating to a child has been collected in circumstances requiring parental or guardian consent under applicable law, we will take appropriate steps to address the situation.

12. Third-Party Services & Links

Our website may contain links to or integrations with third-party websites and services.

These third parties maintain their own privacy policies and practices. timtim Taara is not responsible for the privacy practices, security or content of independent third-party websites or services.

We encourage you to review the privacy policies of relevant third-party services when interacting with them.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, service providers or applicable legal and regulatory requirements.

Any revised Privacy Policy will be posted on this page with an updated "Last Updated" date.

We encourage you to review this page periodically.

14. Contact Us

If you have any questions, concerns, requests or complaints regarding this Privacy Policy or the way your personal information is handled, please contact us:

timtim Taara

Email: hellotimtimtaara@gmail.com
WhatsApp / Customer Care: +91 8087314760
Correspondence Address: Royal Empress, Baner Road, Pune, Maharashtra, India

Your trust matters to us.

When you shop with timtim Taara, you're trusting us with more than an order. You're trusting us with your information too.

We value that trust and will always endeavour to treat your personal information with care, responsibility and respect.