Terms & Conditions

Last Updated: September 2026

Welcome to timtim Taara.

These Terms & Conditions govern your access to and use of the timtim Taara website, including the purchase of products through our online store. By visiting our website, browsing our collections, placing an order or using any of our services, you agree to be bound by these Terms & Conditions.

Please read them carefully before using our website.

1. About timtim Taara

timtim Taara is an online jewellery and lifestyle brand based in Pune, Maharashtra, India.

Business Address:
Royal Empress, Baner Road, Pune, Maharashtra, India

Email: hellotimtimtaara@gmail.com
WhatsApp: +91 8087314760

Throughout these Terms, the words “we”, “us”, “our” and “timtim Taara” refer to timtim Taara. The words “you”, “your” and “customer” refer to any person accessing our website or purchasing products from us.

2. Use of Our Website

By accessing or using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

You agree to use our website only for lawful purposes and not to use it in any manner that could damage, disable, interfere with or compromise the website, its security or the experience of other users.

We reserve the right to refuse service, restrict access or cancel orders where we reasonably believe there has been misuse of the website, fraudulent activity or a violation of these Terms.

3. Product Information

We make every effort to ensure that product photographs, descriptions, colours, dimensions, materials and other details displayed on our website are as accurate as possible.

However, many timtim Taara pieces may feature handcrafted or artisanal elements. Slight variations in colour, texture, shape, finish, detailing or size may therefore occur from one piece to another. Such variations are part of the character of handcrafted products and should not necessarily be considered defects.

Colours may also appear slightly different depending on your device, screen settings and lighting conditions.

We reserve the right to modify product descriptions, specifications, prices and availability without prior notice.

4. Jewellery Care

Jewellery requires appropriate care to maintain its appearance and finish.

Exposure to water, perfumes, cosmetics, chemicals, moisture, sweat or improper storage may affect the appearance, plating, colour or finish of certain jewellery pieces over time.

Customers are encouraged to follow any care instructions provided with the product or displayed on our website.

Normal wear and tear, tarnishing, fading or damage caused by improper use or storage will not ordinarily be considered a manufacturing defect.

5. Pricing

All prices displayed on our website are in Indian Rupees (INR) unless stated otherwise.

Applicable taxes, shipping charges or other fees, where relevant, will be displayed during checkout.

While we make every effort to ensure accurate pricing, errors may occasionally occur. If a product has been incorrectly priced, we reserve the right to cancel the affected order and refund any amount already paid.

Prices and promotional offers may be changed or withdrawn at any time without prior notice.

6. Orders

Placing an order on our website constitutes an offer to purchase the selected products.

An order is considered accepted once it has been successfully processed and confirmed by us.

We reserve the right to refuse or cancel an order for reasons including, but not limited to:

Product unavailability
Incorrect product or pricing information
Payment failure
Suspected fraudulent or unauthorised transactions
Incorrect or incomplete customer information
Circumstances beyond our reasonable control

If payment has already been received for an order that we subsequently cancel, the applicable amount will be refunded through the appropriate payment method.

7. Payments

Payments made through our website are processed through third-party payment service providers, including Razorpay, as applicable.

By completing a transaction, you agree to comply with the terms and policies of the relevant payment service provider.

timtim Taara does not directly store complete credit card, debit card or other sensitive payment credentials where these are processed by an authorised third-party payment gateway.

We are not responsible for payment failures or delays caused by banks, card issuers, payment gateways or other third-party payment systems, except to the extent required by applicable law.

8. Shipping & Delivery

Orders will be shipped to the delivery address provided by you at checkout.

Estimated shipping or delivery timelines displayed on our website are indicative and may vary due to location, courier operations, public holidays, weather, logistical disruptions or circumstances beyond our reasonable control.

Customers are responsible for providing complete and accurate shipping information. timtim Taara will not be responsible for delays or failed deliveries resulting from incorrect or incomplete information supplied by the customer.

For complete information regarding dispatch, shipping charges and delivery, please refer to our Shipping Policy.

9. Returns, Exchanges & Refunds

Returns, exchanges and refunds are governed by our Return & Refund Policy, as displayed on our website.

We request customers to carefully review the product details, measurements and photographs before placing an order.

Eligibility for a return, exchange or refund may depend upon the nature and condition of the product and the reason for the request, subject always to applicable consumer law.

Nothing in these Terms is intended to exclude or restrict any rights available to consumers under applicable law.

10. Damaged, Defective or Incorrect Products

If you receive a product that is damaged, defective or different from the product ordered, please contact us within the timeframe specified in our Return & Refund Policy.

You may be required to provide photographs, videos, packaging details or other reasonable information so that we can assess the issue.

Where the claim is accepted, we will provide an appropriate resolution in accordance with our applicable policies and legal obligations.

11. Cancellations

Orders may only be cancelled in accordance with our cancellation policy and provided that the order has not already reached a stage at which cancellation is no longer possible.

timtim Taara reserves the right to cancel an order in circumstances such as product unavailability, payment issues, suspected fraud, pricing errors or other reasonable operational circumstances.

Where an order is cancelled by us after successful payment, the appropriate refund will be initiated.

12. Promotions, Offers & Discount Codes

Promotional offers, coupons and discount codes may be subject to specific terms, validity periods and eligibility requirements.

Unless expressly stated otherwise:

Promotional offers cannot be combined.
Discount codes have no cash value.
Offers may be modified, suspended or withdrawn at our discretion.
Discounts cannot ordinarily be applied retrospectively to completed orders.

13. Intellectual Property

All content appearing on the timtim Taara website—including our brand name, logo, photographs, product images, graphics, designs, text, illustrations, packaging concepts and other creative material - is owned by or licensed to timtim Taara unless otherwise stated.

Such material is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, commercially exploit or use our content without prior written permission.

Unauthorised use of timtim Taara's photographs, product designs, branding or other proprietary content may result in appropriate legal action.

14. User Content & Reviews

If you submit a product review, testimonial, photograph, comment or other content to us or through our website, you confirm that the content is yours or that you have permission to share it.

You must not submit content that is unlawful, defamatory, abusive, misleading, infringing or otherwise inappropriate.

Where permitted by applicable law and the relevant submission mechanism, you grant timtim Taara permission to use content voluntarily submitted for publication or promotional purposes. We will handle personal information associated with such content in accordance with our Privacy Policy.

15. Third-Party Services & Links

Our website may use or provide access to third-party services, including website hosting, payment processing, shipping, communication and social media services.

Third-party websites and services operate according to their own terms and privacy practices.

timtim Taara is not responsible for the content, availability or practices of independent third-party websites or services, except where responsibility cannot legally be excluded.

16. Privacy

Your privacy is important to us.

The collection, use, storage and handling of personal information through our website are governed by our Privacy Policy.

By using our website, you acknowledge that you have had an opportunity to review our Privacy Policy.

17. Website Availability

We aim to keep our website accessible and functioning smoothly. However, we cannot guarantee uninterrupted or error-free availability.

The website may occasionally be unavailable due to maintenance, technical issues, updates or circumstances outside our control.

We may modify, suspend or discontinue parts of the website or its functionality where reasonably necessary.

18. Limitation of Liability

To the fullest extent permitted by applicable law, timtim Taara will not be liable for indirect, incidental or consequential losses arising solely from the use or inability to use our website or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law, nor does it restrict statutory consumer rights.

19. Force Majeure

timtim Taara will not be responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, severe weather, strikes, transportation disruptions, governmental restrictions, internet or telecommunications failures, courier disruptions or other unforeseen events.

20. Changes to These Terms

We may update these Terms & Conditions periodically to reflect changes in our business practices, website, services or applicable laws.

The revised Terms will be published on this page together with an updated revision date.

Your continued use of the website after an update will be subject to the revised Terms, to the extent permitted by applicable law.

21. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India.

Subject to applicable consumer protection laws and any jurisdiction that cannot legally be excluded, disputes relating to these Terms, the website or purchases made through timtim Taara will be subject to the jurisdiction of the competent courts in Pune, Maharashtra, India.

Nothing in this provision is intended to restrict any right a consumer may have to approach an appropriate consumer commission or other authority under applicable law.

22. Contact Us

If you have any questions regarding these Terms & Conditions, an order or your experience with timtim Taara, please contact us:

timtim Taara
Royal Empress, Baner Road
Pune, Maharashtra, India